Vice President, Educational Consulting
Elizabeth Heaton brings to College Coach in-depth knowledge of all areas of the admissions process. Ms. Heaton began her admissions career at the University of Pennsylvania where she chaired university selection committees, evaluated potential athletic recruits as one of the school’s athletics liaisons, and oversaw the university’s portfolio of admissions publications. She also served as second chair in the selection committee for the school's flagship interdisciplinary Jerome Fisher Program in Management & Technology. Prior to joining the University of Pennsylvania, Ms. Heaton worked as a public relations professional and served for a decade as a member of the Cornell Alumni Admissions Ambassador Network. Today at College Coach, Ms. Heaton leads the company’s strategic marketing and public relations efforts, and is responsible for new product development and external partnerships. She also oversees the recruitment of new education team members and manages both the retail sales team and a team of College Coach consultants. Ms. Heaton holds a bachelor of arts degree in English from Cornell University and has been a member of the National Association of College Admissions Counseling and the Pennsylvania Association of College Admissions Counseling. Read more about Elizabeth Heaton here.
Vice President, Educational Consulting
With a background at some of the nation's most selective institutions, Stacy Raddock brings valuable perspective to the College Coach team. A long-time education professional, Ms. Raddock began her admissions career as a senior admissions officer at Columbia University where she guided recruitment, selection, and enrollment of domestic and international MBA students. In addition, she played a significant role on the advising side, working closely with students in the university's student development and activities department. Ms. Raddock also brings extensive knowledge of the independent school perspective, with experience at the elite Dalton School in Manhattan. Today at College Coach, Ms. Raddock leads the admissions education team. In that role, she oversees special projects and curriculum development, new employee hiring and training, and staffing for employer-sponsored services. She also manages a team of consultants. Ms. Raddock has a bachelor of arts degree in history from Brown University, and a master of arts degree in higher education administration from Columbia University's Teachers College. Read more about Stacy Raddock here.
Senior Director, Educational Consulting
Karen Spencer has been involved with admissions and higher education administration for many years. Ms. Spencer began her admissions career while in graduate school at the University of Virginia, where she worked in the Curry School of Education admissions office before moving on to become the Assistant Director of Admission at both Franklin & Marshall College (PA) and Georgetown University (DC). Karen worked extensively with coaches and recruited athletes and coordinated the transfer admission programs at both institutions. She also led the business school admissions committee at Georgetown, while also reading 1500 applications each year. In her role at College Coach, Ms. Spencer is responsible for training new employees, coordinating professional development opportunities, orchestrating divisional meetings, and providing exceptional service to both private and corporate clients. Ms. Spencer holds a bachelor of arts in psychology from Valparaiso University in Indiana, and a master of arts in educational counseling and higher educational administration from the University of Virginia.
Get to know the client services team who works with all our College Coach families to facilitate the relationship between family and College Coach expert.
Senior Director, Client Services
Erica Blades brings a lifelong passion for education to College Coach. In her role as Senior Director, Erica connects with families looking for guidance on how to navigate the college admissions process and matches them with a College Coach expert who will help them achieve their goals. Before joining College Coach, Erica graduated cum laude from University of Rhode Island with a dual bachelor of arts in elementary education and psychology. She also earned teaching licenses in the states of Rhode Island and New Hampshire. Erica joined College Coach to help families and students find their way to a better future. To Erica, there’s nothing better than the excitement a family feels after they’ve just received the letter they’ve been waiting for with the response they were hoping for: ACCEPTED.
Director, Client Services
Volunteering as an admission ambassador during her four years at The University of North Carolina at Chapel Hill, Chelsea Donahue's love for the college admissions process began early. She enjoyed connecting with prospective applicants, and she brings that same desire to the families looking for guidance from College Coach. Chelsea offers a valuable perspective from both higher education, where she worked for four years in undergraduate admissions at Fordham University, and the corporate sector, where she worked in financial product sales at Bloomberg. Since many of her clients there were parents of high school students, she found herself ending many Bloomberg sales visits with a conversation about the college search process. College Coach is the perfect place for her to marry her sales and admissions background. Chelsea is excited to connect families with the incredible team of educators who will work to help students uncover what they want their college experience to look like and discover schools that are a part of that vision.
Amanda Jarvis brings to College Coach a passion for providing exceptional customer service and creating positive experiences for all clients, especially during the important process of applying to and selecting the right college. In her role, she supports the Client Services team, serving as a dedicated customer liaison to each family throughout their admissions journey. She is available to help with any concerns families have along the way, and is committed to doing her part to make sure students and parents have a stress-free and successful college admissions process. Amanda graduated cum laude from Bryant University with a major in marketing and minor in sociology.
Customer Care and Support Specialist